You should only call 911 for emergencies, such as if you are trying to save a life, stop a crime, or report a fire. In Cache County, Utah, if you have a non-emergency purpose for contacting dispatch, call 753-7555.
Accidentally dialing 911:
If you accidentally dial 911, stay on the line instead of hanging up. You can let the dispatcher know that you accidentally called. If you do hang up, the dispatcher will call you back to check on you and to make sure that there is not an emergency.
When you are calling 911:
When you are calling 911, there will be some information that the dispatcher will request. The first thing will be the address where the emergency is occurring. After you give the address, continue to answer any questions that the dispatcher might have. While you are answering more questions, help will be on the way.
You may be asked any of the following:
- What emergency are you calling about?
- What is your name and general information about you?
- When did the incident occur?
- What is the suspect's description, including race, sex, clothing, hair color, facial hair, eyeglasses, hat, height, weight, etc.?
- What is the suspect's vehicle's description, including make, model, color, and license plate number?
- What is the suspect's direction of travel? If you don’t know compass directions, pick out landmarks in the direction the suspect headed.
- Provide as much detail as possible.
- Do you want the police to contact you?
In Cache County, Utah, if you have a non-emergency purpose for contacting dispatch, call 435-753-7555. Some non-emergency reasons for calling dispatch include: request for a VIN inspection, a loud music complaint, a barking dog, a parking complaint, etc...